Digital Transformation of the Banking Industry in Developing Countries

Purpose: The study's objective is to test the impact of digital transactions on banking performance. Based previous research and actual situations, it has been recognized that critical role in developing industry, especially countries. Theoretical framework: In next section, study presents background information promote research. transformation changed how customers use financial services. This pushed banks adapt more quickly wave if they don't want lose their valuable customer base. Design/methodology/approach: methodology applied uses POOL, FEM, REM, FGLS models examine made by technology bank's deposit lending revenue. article studies operations platforms from 2012 2019 Findings: article's findings showed banks' flexible products services bring many benefits with a high level interaction, such as supporting relationship between improving operating Research, Practical & Social implications: implications enhanced development potential relatively large, stemming market demand orientation industry. Originality/value: paper's originality value help invest way forward better serve customers.